RETURNS POLICY

  • JunoActive by Junonia will refund the full purchase price for all unwashed, unworn items returned within 30 days of purchase. Returns received after 30 days from purchase will be returned to you with no refund issued.

TO EXPEDITE YOUR RETURN

  • Please send an email to returns@JunoActive.com, include your order number, SKU of the item you are returning and the reason for the return. You will receive a return authorization number by return email.
  • Enclose the unwashed, unworn merchandise along with a copy of the return authorization email you received. Download and print the Return Instructions PDF here.
  • Ship via your preferred method to Junonia c/o Skybridge Americas, 7600 69th Ave.  Rockford, MN 55373. Because we cannot assume responsibility for packages lost or damaged in transit, we recommend you use a carrier that provides tracking and insures your package for the purchase price of the merchandise before sending it back to us. Please note: Postage and insurance costs, as well your original shipping and handling charges, are not refundable.
  • You will receive an email notifying you when we have processed your return and your credit has been issued. If you purchased using a credit card, the credit will be issued to the credit card used to purchase. If you paid by check, a refund check will be issued by Junonia. Please note that it can take up to two full billing cycles for your credit to appear on your credit card statement.

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