Shipping Rates

Service Name Delivery Time Price
Ground Contiguous US: 6 - 10 Day delivery $9.95
Expedited Contiguous US: 3 - 6 Day delivery including Saturday! $15.95
2 Day Air Contiguous US: 2 Day business day delivery $29.95
1 Day Air Contiguous US: 1 Day business day delivery $39.95
Alaska Ground AK Only: 6 - 10 Day delivery $14.95
Alaska & Hawaii Expedited AK & HI: 3 - 6 Day delivery including Saturday! $20.95
Alaska & Hawaii 2 Day Air AK & HI: 2 Day business day delivery $49.95
Canada Customer pays duty and taxes at destination $19.95
Customer pays applicable duty at destination $29.95

• Expedited orders placed after 11am CST will ship next business day.
• Exchanges Ship FREE! (Ground shipping only)
• If your order is delivered in multiple shipments, the shipping fee will be charged only to your first shipment.
• Expedited shipping is not available to US Territories or APO addresses.

Exchanges

JunoActive strives to provide you with a fit that looks and feels amazing. If for any reason you are not content with an item(s), we gladly accept exchanges for US orders within 30 days from the date of shipment and in new, unused condition with original packaging. Exchanges are not available for international orders, they can only be returned. Apparel must also be returned unworn, with all tags still attached.

US Orders Exchange Process – 3 Simple Steps:

1. Call 1-800-586-6642 to place your exchange order
2. Follow the return/exchange directions included in your order to send back your item(s)
3. Order any additional items – they will ship free too!

Returns

We want you to love every item you buy with us, so we have a 100% cash back policy for ANY reason for unworn garments returned within 30 days of receipt. We will take back any defective product – we proudly stand behind our clothing’s quality.

US Orders Returns Process – 4 Simple Steps:

1. Fill in the return code next to the item on the packing list
2. Securely package your unwashed return items along with the packing list
3. Attach the enclosed return label to the outside of your package
4. Drop package at any US Postal Service pickup location - No added postage necessary ($7.95 shipping will be deducted from your return credit)

International Returns Process – 3 Simple Steps:

1. Fill in the return code next to the item on the packing list
2. Securely package your unwashed return items along with the packing list
3. Use preferred shipping method to send items to:

JunoActive
Skybridge Americas
7600 69th Ave
Rockford, MN 55373

Because we cannot assume responsibility for packages lost or damaged in transit, we recommend you use a carrier that provides tracking and insures your package for the purchase price of the merchandise before sending it back to us. Please note: Postage and insurance costs, as well your original shipping and handling charges, are not refundable.

You will receive an email notifying you when we have processed your return and your credit has been issued. If you purchased using a credit card, the credit will be issued to the credit card used to purchase. If you paid by check, a refund check will be issued by Junonia. Please note that it can take up to two full billing cycles for your credit to appear on your credit card statement.

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