Here at Junonia, we take pride in being responsive to all of your questions and concerns. Our founder and chair Anne Kelly really loves hearing from customers, whether they're coming to her with compliments or complaints. That's why Anne makes her phone number and e-mail address public on our website and outgoing e-mails.

There are some questions we hear more frequently than others, so we've established this new feature to clear the air. On a semi-regular basis, we'll be posting responses to customer e-mails on topics ranging from fabrics to shipping to Junonia's history. Have any questions about our active, swim or casual styles for plus size women? Drop Anne a line at annekellypresident@Junonia.com, or call her at 651-365-1830 ext. 100.

Finding styles in your size

Anne,

I love your clothes and have been a regular customer since I found your website. But, I have decided to lose weight (50 pounds since last summer) and you do not carry anything in my size. I keep checking but there is very little in a size 16 or 0X. It has been great going from a size 3-4X to 2X to 1X and now to 0X, but I can't purchase from you anymore. Will you be stocking this size in the near future?

Please help, Laurel

Dear Laurel,

First of all, thank you for being a loyal Junonia customer. I'm delighted that our clothing has meant so much to you on your journey to a different body. We've always said that one of our goals is to make clothing so good that smaller-sized women will be envious of our customers, and it sounds like we're doing a good job of it!

According to our market research, the average Junonia customer wears a size 2X-3X, and that's where we concentrate most of our product development. We do offer a limited selection of styles in size 0X (14-16) and many more in size 1X (18-20). At the moment, we don't have any concrete plans to start offering more styles in the 10-14 range, but it is something we've discussed in the past.

Customer demand has a lot to do with the decisions we make, so let us know what you think! Customer feedback led us to create our popular new Junoesque catalog, designed specifically for women who wear size 4X-6X, and it also prompted us to add more petite and tall options to our clothing line. Have some size 10 friends who'd love our Crinkle Nylon Dual-Layer Shorts, or a size 12 sister in need of a rib knit swim top? Tell her to send us an e-mail or give us a call. My lines are always open.