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Returns and Shipping
100% SATISFACTION RETURN POLICY
We stand proudly behind every Junonia® product. Our goal is your complete
satisfaction. If you are unsatisfied with your purchase for any reason, please
return it to us within 30 days of receipt for a full refund. Defective items are
returnable at any time.
RETURNS
The packing slip included with your Junonia purchase contains detailed
instructions for returns. Returns received within 30 days of your receipt in
unworn, re-sellable condition receive a full refund. The cost of return shipping
is the responsibility of the sender. “Final Sale” items may not be returned or
exchanged. If you need further assistance, please contact our customer
service department at 1-800-586-6642.
FREE SHIPPING ON EXCHANGE
There is no additional shipping charge for exchanged items. If you add to
your order, shipping is free for those items as well. This courtesy applies once
per order on ground shipping to U.S. addresses. Call us to have your
exchange request processed immediately.
SHIPPING WITHIN THE UNITED STATES
Ground shipments will arrive in 6-10 business days. No weekend or holiday
delivery is available. Shipping fees are applied to first shipment. Subsequent
shipments on same order have no further shipping charge.
SHIPPING TO OTHER COUNTRIES AND USA TERRITORIES
(excluding Canada)
Junonia.com has partnered with iShopUSA, a trusted third-party company
that fulfills orders for our international customers. Simply put any items you
wish to purchase in your shopping cart and choose the "international
checkout" option. The items will automatically be transferred into our third
party shopping cart. International credit cards, Paypal and bank wire
transfers are accepted payments for international orders. Our partner will
process your payment and guarantee delivery. Please direct any international
shipping questions or comments to
iShopUSA Customer Service Department.
Send all merchandise returns to:
Junonia, Ltd.
355 Byrd Avenue
Neenah, WI 54956
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