Returns and Shipping

100% SATISFACTION RETURN POLICY
We stand proudly behind every Junonia® product. Our goal is your complete satisfaction. If you are unsatisfied with your purchase for any reason, please return it to us within 30 days of receipt for a full refund. Defective items are returnable at any time.

RETURNS
The packing slip included with your Junonia purchase contains detailed instructions for returns. Returns received within 30 days of your receipt in unworn, re-sellable condition receive a full refund. The cost of return shipping is the responsibility of the sender. “Final Sale” items may not be returned or exchanged. If you need further assistance, please contact our customer service department at 1-800-586-6642.

FREE SHIPPING ON EXCHANGE
There is no additional shipping charge for exchanged items. If you add to your order, shipping is free for those items as well. This courtesy applies once per order on ground shipping to U.S. addresses. Call us to have your exchange request processed immediately.

CONVENIENT RETURN LABEL
Each package includes a UPS label that is accepted at any UPS pickup point or drop box. The UPS cost of $6.95 is deducted from your refund. You may also use any other standard shipping method for returns.

SHIPPING WITHIN THE UNITED STATES
Ground shipments will arrive in 3-6 business days. Expedited orders received before 11AM Central Time will ship that same day. No weekend or holiday delivery is available. Shipping fees are applied to first shipment. Subsequent shipments on same order have no further shipping charge.

"2nd Day Air" orders placed after 11AM ship on the following schedule:
Order Monday for receipt on Thursday
Order Tuesday for receipt on Friday
Order Wednesday for receipt on Monday
Order Thursday for receipt on Tuesday
Order Friday, Saturday or Sunday for receipt on Wednesday

SHIPPING TO OTHER COUNTRIES AND USA TERRITORIES
(excluding Canada)
Junonia.com has partnered with iShopUSA, a trusted third-party company that fulfills orders for our international customers. Simply put any items you wish to purchase in your shopping cart and choose the "international checkout" option. The items will automatically be transferred into our third party shopping cart. International credit cards, Paypal and bank wire transfers are accepted payments for international orders. Our partner will process your payment and guarantee delivery. Please direct any international shipping questions or comments to iShopUSA Customer Service Department.